Device Groups

Device groups let you organize your devices into logical categories — by region, location, or purpose. Groups are purely organizational and don't affect how devices function or what they display. The device template controls content and checkout settings; the group helps you find and manage devices across your dashboard.

An organization with devices across multiple cities might create groups like "Southeast Region," "Midwest," and "New York City." A single masjid might organize by area — "Main Hall," "Lobby," and "Women's Section."

General Group#

Every organization starts with a General Group that cannot be edited or removed. It serves as the system default — new devices are automatically assigned to the General Group unless you choose a different one during registration, and if a custom group is removed, its devices are automatically reassigned here.

Custom Groups#

Create custom groups to separate devices by location or purpose. Each group has a name, a color for visual identification across the dashboard, and an optional internal note for your team.

Devices, Groups, and Templates#

Understanding the difference between these three concepts is essential:

• Devices are the physical hardware — a StandPro kiosk or a Handheld tablet that accepts donations in person
• Device groups answer "where is this device?" — organizational categories for finding and managing devices by region, location, or purpose
• Device templates answer "what does this device do?" — they control the content, checkout mode, and donation behavior

A device's group doesn't affect what it shows or how donations work. A device's template controls everything donors see and interact with. The two systems work independently so your organizational structure doesn't have to match your content configuration.

Removing a Group#

When a custom group is removed, all its devices are automatically reassigned to the General Group. The devices themselves continue to function normally — only their organizational grouping changes.